Privacy Policy

Introduction

AURELLA ATELIER Furniture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and physical address provided through our contact forms or service inquiries.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
• Communication Data: Records of your communications with us, including emails and WhatsApp messages.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and manage service requests
• To improve our website and services
• To send relevant updates, promotions, and newsletters (with your consent)
• To comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include secure servers, data encryption, and restricted access controls.

Third-Party Services

We may use third-party service providers (such as Supabase for database hosting) to facilitate our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with relevant data protection authorities

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@www.aurellaatelier.com
Phone: +254 7XX XXX XXX
Location: China